Child Safety Standards

Last updated: 2026-06-22

LILAC is a private, end-to-end encrypted messaging app. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). This page sets out our published standards against CSAE, how anyone can report a concern, and our point of contact — in line with Google Play's Child Safety Standards policy and applicable child safety laws.

Child safety contact: hello@lila-c.com — monitored for CSAE and CSAM reports.

Our commitment

Zero tolerance for CSAE/CSAM. Any use of LILAC to produce, store, share, solicit, or distribute child sexual abuse material, or to groom, exploit, or endanger a minor, is strictly prohibited.
Compliance with the law. We comply with applicable child safety laws and cooperate with law enforcement and relevant authorities, including reporting CSAM to the appropriate bodies (such as the U.S. National Center for Missing & Exploited Children, NCMEC) where we become aware of it and are required to do so.
Not directed at children. LILAC is not intended for, or directed at, children under the age of 13 (or the higher minimum age required in your country).

How to report child sexual abuse or exploitation

Anyone can report suspected CSAE or CSAM involving LILAC. We aim to acknowledge reports promptly and act on them.

Channel	How it works
Email our safety contact	Send details to hello@lila-c.com. This inbox is monitored for child safety reports.
Block & remove in-app	In LILAC you can remove any contact from your device at any time, which stops further messages from that connection.
Report to authorities	If a child is in immediate danger, contact your local emergency services. In the U.S., reports can also be made to the NCMEC CyberTipline at report.cybertip.org.

How we handle reports

We review every child safety report we receive at our safety contact address.
Where we identify CSAM or credible CSAE, we act to stop the abuse, preserve any lawfully required evidence, and report to the appropriate authorities as required by law.
We may permanently bar the responsible identity from using our service.

How encryption affects this

LILAC messages are end-to-end encrypted, so neither LILAC nor our relay server can read message content. Our relay only ever handles encrypted data, random mailbox identifiers, message sizes, and timestamps, and undelivered messages are deleted after 24 hours. This means our enforcement relies on:

User reports sent to our safety contact, which may include information the reporting user chooses to provide.
On-device controls that let users block and remove abusive contacts.
Cooperation with authorities acting under valid legal process.

Strong encryption protects ordinary people's private conversations; it does not change our zero-tolerance stance toward those who would abuse children, and it does not exempt anyone from the law.

Point of contact

For any child safety question, concern, or report, or for inquiries from law enforcement and child protection authorities: hello@lila-c.com.

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